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FAQ

What information do I need to give you so I can get a quote?

We will need basic information about your business and its operations including your equipment & drivers. Please contact a Mel Foster truck insurance agent today to inquire about a quote. 

How long will it take to get a quote?

The amount of time it takes us to obtain a quote depends on the size and scope of your operation. Typical turnaround time can be anywhere from 3 days to 2 weeks. 

Can you tell me if an employee will qualify as a driver under my insurance?

Every insurance company has slightly different underwriting guidelines for drivers.  Please contact your agent today to discuss a specific situation. 

If my agent isn't available who can I call if I need something?

If your agent is not in the office you will be redirected to your dedicated account manager that takes care of the day to day functions regarding your insurance needs (changes to your policy, certificates, etc).  We have a very knowledgeable staff with over 20 years collective experience. 

How long will it take to get a certificate of insurance?

We have the capability of issuing and faxing certificates while on the phone with you or the broker/shipper requesting it. We understand the importance of issuing certificates in a timely manner especially if you have a truck you need to dispatch or are waiting for load confirmation. Our agency standard for issuing certificates is to get them out within 1 business day. 

Can Mel Foster Insurance help me with my other insurance needs, in addition to auto liability, physical damage & cargo?

Absolutely!  We can write several types of insurance including, but not limited to, non trucking liability, worker's compensation, general liability, contingent liability and excess liability. We also have individuals available to help with your home & auto insurance and employee benefits. Please give us a call today to get you set up with insurance tailored specifically to your business and personal needs.